New
Reminder email before the event. Alongside the thank-you and feedback emails there is now a third automated customer email: a friendly "your event is coming up" reminder with a link to the event portal. That keeps your customers in the loop in good time.
Freely configurable lead time. You decide how many days before the event start the reminder is sent (0 to 30 days). The default is 3 days before.
One place for all three emails. The section under Settings → Event statuses is now called "Automated emails around the event" and bundles the reminder (before the event), the thank-you and the feedback email (after the event) in one place. Each email can be switched on or off individually, with its own send time.
Good to know
The reminder only goes to customers of confirmed events — not to open inquiries or cancelled events. As with the other automated customer emails, the shared master switch applies: only turn it on if your customers are happy to receive these emails.