New
One page for all automatic emails. Under Settings → Automatic emails you find every email Univents sends on its own, with occasion, recipient, timing and whether it is currently on or off. Plus every automation with the “Send email” action – with trigger, recipient and waiting time. One click takes you straight to the matching template or automation.
Fixed emails without a template too. Emails with fixed text – for example to your staff when a shift time changes, the briefing to your crew, a shared schedule or the notice to ticket buyers about a refund – are listed with occasion, recipient and timing in their own section and marked “Not customizable”.
Duplicate-send warning. If an active automation emails your customer on the same occasion as an active email template – for example on a new inquiry – the page shows it at the top. That way your customer doesn’t get two emails by accident. The booking page’s auto-reply and inquiry confirmation count as one email, and the payment reminder only counts if dunning sends it automatically.
In the AI assistant too. Ask, for example, “Which emails go out for a new inquiry?” – the assistant knows the same overview.