The CaterSmart alternative for caterers & event venues
Univents brings bookings, kitchen, staff and finances into one system. Here is how CaterSmart compares head-to-head.
7-day free trial · no credit card · live in minutes
- 5.0 on Capterra (6 reviews)
- GDPR-compliant
- Made in Germany
- Cancel anytime
What is CaterSmart?
CaterSmart is a German catering software with an online configurator, quotes, invoices, a CRM pipeline, inventory management with production planning and an AI copilot — focused on catering and party-service businesses.
A clean DACH-compliance story with eIDAS signatures, XRechnung/ZUGFeRD and German servers
Univents vs CaterSmart in detail
- 1Univents does not send automated satisfaction surveys — CaterSmart is ahead here.
- 2catersmart.de shows no form for speakers or exhibitors; the feature overview lists an inquiry form, configurator and weekly menu (as of 26 Aug 2026).
- 3Newsletter campaigns plus win-back and birthday emails are an add-on at €49/month including 10,000 emails — not part of the plan itself.
- 4CaterSmart offers an AI mail inbox for day-to-day correspondence; the feature overview does not mention newsletter or campaign sending to your own contacts (as of 26 Aug 2026).
- 5Online payments run through the built-in Stripe integration.
- 6Document branding is included; a freely designable PDF template builder is listed as "in progress" on the CaterSmart roadmap.
- 7In Univents you set discounts per line, document or customer — redeemable codes on the booking page do not exist.
- 8A "kitchen display system" is listed as planned on the CaterSmart roadmap.
- 9The AI Copilot is a paid add-on (+€100/month on top of Sales Pro).
- 10Interface in German and English; multilingual finance documents from the Growth plan.
- 11Named integrations (Google Ads, MouseClick, Shopify) plus custom interfaces in the Enterprise plan; CaterSmart does not advertise a publicly documented API or MCP interface.
Why teams choose Univents
Univents covers the whole operation after the win: staff scheduling with time tracking and payroll export, an employee app for accepting shifts, a kitchen display at the production station, tasks, run of show, guest management and ticketing — areas CaterSmart does not cover today.
Univents is built multi-vertical for caterers, venues, agencies and hotels, whereas CaterSmart is clearly focused on catering and party-service businesses.
Univents stays open: the AI assistant works on your data (voice memo to event, connected mailboxes, chat commands) and the same features sit behind an open API with an MCP interface — so you can drive Univents from Claude or your own tools as well.
Pricing compared
7-day free trial, no credit card. Then from €55/month for quotes or from €299/month for the full platform — fair and transparent.
Sales Pro costs €290/month (plus VAT, cancellable monthly). The AI Copilot and Operations add-ons are €100/month each, Enterprise on request. 20% off with annual billing, 30-day money-back guarantee. Access is granted on request. (As of August 2026.)
FAQ: Univents vs CaterSmart
Is CaterSmart a good Univents alternative?
For catering and party-service businesses that mainly need an online configurator, quotes, invoices with eIDAS signatures, inventory management with production planning and a CRM pipeline, CaterSmart is a solid German option. If you also want staff scheduling with time tracking, an employee app, ticketing and guest management across several verticals, Univents offers more depth.
How much does CaterSmart cost?
The Sales Pro base plan costs €290/month plus VAT and can be cancelled monthly. The AI Copilot and Operations modules can be added for €100/month each; Enterprise is available on request. CaterSmart grants 20% off with annual billing. Access is granted on request. (As of August 2026.)
Does CaterSmart offer staff scheduling and function sheets?
CaterSmart does offer function sheets and fills them automatically with order data. Staff scheduling and time tracking, however, are not advertised on its public marketing and pricing pages. Univents covers those steps too — including an employee app, shift acceptance, time tracking and payroll export.
Switching from CaterSmart? We handle your data import — free of charge.
We move over your customers, products, events and quotes. No data loss, no double work.
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