Comparison

The Amadeus Delphi alternative for caterers & event venues

Univents brings bookings, kitchen, staff and finances into one system. Here is how Amadeus Delphi compares head-to-head.

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What is Amadeus Delphi?

Amadeus Delphi is a sales-and-catering software for hotels and hotel groups, originally built in the US in 1985 as Newmarket International and part of Spain's Amadeus group since 2014, running on a Salesforce CRM base with automated BEOs and banquet checks.

A very established enterprise product with 182 hotel customers listed on Hotel Tech Report (including Marriott, IHG, Pan Pacific), a deep sales trace system and strong integration into the Amadeus group's hotel IT landscape.

Feature comparison

Univents vs Amadeus Delphi in detail

FeatureUniventsAmadeus Delphi
Sales & enquiries
Online booking pagesIncludedNot stated in public documentation
Inquiry managementIncludedIncluded
Mail inbox (AI-read)Included–Not specified
Customer portalIncluded–Not specified
Event configurator: customers build their own packageIncludedNot stated in public documentation
SMS notifications to staff & customersIncludedNot stated in public documentation
Quotes, contracts & finance
Quotes & invoicesIncludedIncluded
Contracts with templatesIncludedIncluded
Digital signatureIncludedIncluded
Online paymentsPartial1Included
GDPR & DACH invoicingIncludedNot stated in public documentation
Approval before sending (four-eyes principle)IncludedNot stated in public documentation
Event operations
Kitchen & productionIncludedNot stated in public documentation
Staff & shiftsIncluded–Not specified
Function sheets (auto)IncludedIncluded
Stock & inventoryIncluded–Not specified
Event planning & calendarIncludedIncluded
Floor plan & seating plannerIncludedPartial
AI & automation
AI assistantIncludedPartial2
AutomationsIncludedPartial
Reports & analyticsIncludedIncluded
Multi-languageIncludedPartial
AI operates the whole app by chatIncludedNot stated in public documentation
AI builds a quote from a PDFIncludedNot stated in public documentation
Platform & integrations
Integrations / import-exportIncluded–Not specified
MCP interface for AI assistantsIncluded–Not specified
IncludedPartialNot stated in public documentation–Not specified

The basis for Amadeus Delphi is the vendor’s public information: website, help pages and prices where published. Checked on: October 29, 2026. The source of a rating is given in its footnote where available. ✕ means: not stated in the public documentation, which does not necessarily mean the feature does not exist. – means: no information found. Something out of date? Email hello@univents.app – we correct anything with a source right away.

  • 1Online payments run through the built-in Stripe integration.
  • 2AI only for 'Email to RFP' (turning email inquiries into structured leads); no general AI assistant described.

Why teams choose Univents

1

Univents has transparent, published pricing with a self-service trial — Amadeus Delphi is a sales-led enterprise product with no public pricing, typically with a long rollout for large hotel groups.

2

Univents is a self-serve web app for caterers, venues and hotels alike, with online payments through its built-in Stripe integration and an AI assistant that operates the app by chat.

3

Univents covers kitchen production, staff planning with a staff app, and a booking-page/webshop module — Amadeus Delphi is focused on the sales and BEO process for large hotel operations and, per our research, does not natively cover these three areas.

Pricing compared

Univents

7-day free trial, no credit card. Then from €55/month for quotes or from €299/month for the full platform — fair and transparent.

Amadeus Delphi

No public pricing; sales-led enterprise model on request. Multi-language support is marketed on the vendor's page, while an independent review site lists only English as available for the eProposal module — a DACH-specific accounting connection is not documented. Primarily geared to hotels and hotel chains rather than caterers/agencies.

FAQ: Univents vs Amadeus Delphi

Is Amadeus Delphi a good Univents alternative?

Amadeus Delphi is a very established enterprise sales-and-catering product with major hotel chains as customers — a strong choice for large hotels with their own sales team. For caterers, venues and agencies that want to start self-serve and run kitchen production, staff scheduling and a public booking page next to their BEOs, Univents is the better fit.

Is Amadeus Delphi built more for hotels than caterers?

Yes — Delphi is geared to the sales and event process of hotels and hotel chains, with BEO and banquet-check automation on a Salesforce base. Univents additionally covers kitchen production, staff planning and a public booking page, which are central for caterers and event venues.

What does Amadeus Delphi cost compared to Univents?

Amadeus Delphi doesn't publish pricing; prospects need an individual sales conversation. Univents publishes its pricing and you can start with a self-service trial, without a sales call.

Switching from Amadeus Delphi? We handle your data import — free of charge.

We move over your customers, products, events and quotes. No data loss, no double work.

Ready to get started?

Try Univents for free and see how simple event management can be.

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