Connect Stripe Payment Integration

With the Stripe integration, you can allow your customers to pay online directly when booking. Revenue lands automatically in your bank account — no manual follow-up required.

Prerequisites

Before you start, make sure the following applies:

• You are logged in as the Owner of the workspace. Only workspace owners can set up or disconnect the Stripe connection.
• You have a Stripe account or can create one for free at stripe.com.

Connect Stripe

1. Open Integrations in the left navigation.
2. Click the Payments tab at the top.
3. You will see the Payment Providers section with the Stripe Connect (Direct Payment) card.
4. Click Connect with Stripe.
5. You will be redirected to the Stripe website, where you can sign in with your Stripe account or create a new one.
6. Follow the steps in the Stripe onboarding: fill in your account details, bank account, and identity verification.
7. At the end, Stripe will automatically redirect you back to Univents.

Once successfully completed, the card displays the green Active badge — the connection is ready.

Onboarding not completed?

If you exited the Stripe onboarding partway through, the card will show the Onboarding pending badge. In that case:

1. Click Continue onboarding.
2. You will be redirected back to Stripe, where you can complete the process.

Payments are only possible once onboarding is fully completed and the Active badge appears.

What happens after connecting

Once Stripe is active, customers can pay online directly on your booking pages. Stripe automatically transfers revenue to the bank account on file.

You manage transactions, payouts, and fees directly in your Stripe Dashboard — open it at dashboard.stripe.com.

Disconnect Stripe

To deactivate Stripe:

1. Go to Integrations → Payments tab and open the Stripe Connect (Direct Payment) card.
2. Click Disconnect.
3. The connection is removed immediately.

After disconnecting, no new online payments can be processed. You can reconnect Stripe at any time.

Frequently asked questions

Who can connect or disconnect Stripe? Only workspace owners. Team members with other roles can see the status but cannot change the connection.

What happens to ongoing bookings if I disconnect Stripe? Payments already received are not affected. New online payments will not be possible after disconnecting until you reconnect.

Does Stripe charge fees? Stripe applies its own transaction fees. You can find details directly at stripe.com/pricing.

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