Create & configure booking pages

Booking pages let your customers inquire about or book events directly online. You can create as many pages as you like — for example one per occasion, customer group, or location — and set up each page across eight clearly organized sections.

Creating and managing booking pages

You'll find your booking pages in the settings under Booking Pages. All existing pages are listed there one below the other, each with its name, status, design, and public URL.

1. Click New Booking Page at the top right to create a page.
2. Use the Configure button to open an existing page for editing.
3. Use the status dot next to the name (showing live or draft) to switch a page active or inactive with a single click.

Every row offers additional icon actions with tooltips: Copy booking link, Copy embed snippet, Open embed instructions, Open live preview, and the trash icon to delete. Use the Global Blackout Periods button to block booking across all pages for a specific time frame, for example during company holidays.

Section 01 Details

The editor opens as a large window with a section bar on the left. The first section, Details, contains the page's basic settings.

• Logo: Upload a logo that applies to this page only. If you leave the field empty, the workspace logo is used automatically.
• Name and Description: Used to tell your pages apart internally.
• Design: Choose between Stepper, Webshop, and Inquiry. The webshop suits simple ordering processes, while the stepper design guides customers through the inquiry step by step.
• URL slug: Determines the path of the public address. Below it you'll see the finished preview URL.
• Legal links: Under Imprint URL, Privacy policy URL, and Terms URL you enter the matching pages. These links appear in the footer of every booking page — without them, the legal footer stays empty. They're required in the DACH region.
• Email Notifications: Enter addresses, or use Add contact to select existing contacts who should be notified of every new booking.
• Automatic Confirmation Email: When this toggle is on, the customer automatically receives a confirmation email when their inquiry is received.

Section 02 Inquiries and Section 03 Bookings

In Inquiries you control how many bookings can happen at once and how much lead time is required.

• Concurrent inquiries allowed: The maximum number of open inquiries per day before new ones are declined.
• Max. parallel events: How many events may run in parallel across the whole workspace. This limit covers all venues together. A per-venue limit goes on the venue itself (field Parallel events, see Creating and using event locations).
• Buffer time between events and Minimum lead time: In hours and in days, respectively.
• Limit orders to delivery radius: Enable the option and enter a Delivery address and Delivery radius (km).
• Calculate travel cost: Can be enabled independently of the delivery radius — the distance in kilometers is calculated automatically from the customer's address. For it to have an effect you need a product on the page with billing model "per kilometer" (as a preset or selectable product); the calculated distance fills that product's quantity. Both toggles — delivery radius and travel cost — can be enabled independently or together; as soon as either one is on, the shared Origin address (delivery & travel) field appears.
• Inquiry naming: Overrides your workspace's naming template for events created from this booking page. Leave it empty to inherit the workspace default.

In Bookings you define what can be booked:

• Preset products are automatically added to every inquiry.
• Selectable products can be added by the customer.
• Linked locations determine which rooms are available to choose from. With Allow multiple event location selection, the customer can combine several rooms.

Splitting the cart per event day (webshop only)

Pages with Design Webshop have an additional toggle in the Bookings section: Split cart per day (default: off). It only takes effect for multi-day bookings: when enabled, the public page shows a day bar above the product grid (Day 1, Day 2, …), and the customer assigns each product to the currently active day — the same product can go into the cart for several days, each with its own quantity. The cart and checkout summary then group the line items by day. When you accept the resulting inquiry, Univents automatically creates one section per day in the quote ("Day 1 – 04.03.2027" etc.), which you can then edit like any other section. Without the toggle, the cart stays a single flat cart across the whole booking, as before.

Section 04 Price, Order & Quote

Here you decide how prices are displayed and how inquiries are processed further.

Under Payment Processing you choose exactly one mode: Do not create a document automatically, Create quote draft automatically, Create and send quote automatically, Create and send invoice automatically, or Allow direct payments. For the two quote modes you choose a Quote template, and for the invoice modes an Invoice template. Direct payments and automatic invoice sending require a connected payment provider.

Whichever mode is selected here is the one that applies. With Do not create a document automatically, an enquiry through this page produces neither a quote nor an invoice — you create the document yourself when you need it. New pages, and pages where you never touched this setting, still create a quote draft.

In the Display Settings, several toggles are available: Apply pricing conditions, Show prices, Show prices as gross (incl. VAT, ideal for private customers), and Show pricing conditions in the description. With Minimum order value you set the Amount (EUR) that an inquiry must reach at minimum.

Two more toggles automate what happens after a payment: Auto-accept on payment accepts the inquiry automatically as soon as the Stripe payment is received. Apply event template on payment automatically creates the artefacts from an event template once payment comes in — for this you additionally choose an Event template.

Sections 05 to 07 Questions, Analytics, and Customer Portal

The final three sections round out the page.

• Questions: Under Standard fields you make entries such as Phone, Mobile phone, Address, Company name, or Billing address mandatory. Name and email are always required. Under Custom Questions you add your own fields via Add question or New question.
• Analytics: Enter your GTM container ID and, if needed, add Code for <head> or Code for <body>. Conversion tracking via PostHog is active automatically.
• Customer Portal: The portal link is included in every confirmation email anyway. With Enable advanced customer portal features, you unlock the editing deadline, follow-up questions, and add-on products. Using Customer can edit booking themselves and the Editing deadline (days before event), you control later changes, which you then confirm.

Languages section

When you open a page that has already been saved, Languages appears as the final section. There you additionally enable the page in English and maintain the English texts — guests then see a DE / EN switch at the top. How to go about it, and why product translations are approved one by one, is described in Offer your booking page in English.

Tips

• Changes are saved automatically in the editor. At the bottom left you'll see the status (unsaved changes or saved), and you can also click Save at any time.
• Product order: It cannot be dragged and dropped in the editor. It follows your category order (Inventory → Categories) and, within a category, the product's internal name. To push travel or beer-table sets to the bottom, give those categories a higher Order number.
• Use the toggle at the bottom of the editor to switch the page between live and draft without leaving it.
• Create separate booking pages for private and business customers — for example one with gross and one with net prices.
• With Open live preview you can immediately check every change exactly the way your customers see it.
• To embed the page on your website, use Copy embed snippet and paste the code into your website builder.